Last updated: March 2, 2026
Introduction
This Refund Policy outlines the terms under which refunds may be issued for services provided by NAJYDIGI LTD (“NAJYDIGI”, “we”, “our”, or “us”). By purchasing or engaging our services through najydigi.com, you agree to the terms described in this policy.
Services Provided
NAJYDIGI provides digital marketing services including, but not limited to:
- Digital marketing strategy
- Social media management
- Content creation
- Paid advertising management
- Search engine optimization (SEO)
- Website design and optimization
As these services involve time, expertise, and digital work delivered to clients, refunds are limited and subject to the conditions below.
Refund Eligibility
Refunds may be considered under the following circumstances:
Before Work Begins
If a client requests cancellation before any work has started, a refund may be issued after deducting any administrative or processing fees.
Project Cancellation
If a client chooses to cancel a project after work has started, refunds may only be provided for work that has not yet been completed or delivered.
Any completed work, consultation time, research, or planning already performed will not be refundable.
Non-Refundable Situations
Refunds will not be issued in the following situations:
- Work or services have already been delivered
- Marketing campaigns have already been launched
- Advertising budgets have been spent on external platforms (such as Google Ads or Meta Ads)
- Delays caused by the client’s lack of communication or required materials
- The client changes project scope or requirements after work has begun
Performance Disclaimer
Digital marketing results can vary depending on multiple factors including industry competition, budget, market conditions, and platform algorithms.
While NAJYDIGI aims to deliver the best possible results, we do not guarantee specific outcomes, and refunds will not be issued based solely on performance expectations.
Refund Request Process
To request a refund, clients must contact us with details of the request.
Refund requests should include:
- Client name
- Project or service purchased
- Reason for the refund request
All requests will be reviewed and responded to within a reasonable timeframe.
Contact Information
NAJYDIGI LTD
Company Number: 17003371
Email:
hello@najydigi.com
contact@najydigi.com
Phone:
+44 7478 068 280
Address:
Suite 7183 Unit 3a
34-35 Hatton Garden
Holborn, London EC1N 8DX
United Kingdom
Website:
najydigi.com
Policy Updates
NAJYDIGI reserves the right to update or modify this Refund Policy at any time. Updates will be posted on this page with the revised “Last updated” date.